Frequently Asked Questions

LEASING & APPLICATION

You can schedule a tour right on the website by clicking Schedule a Tour and choosing a date and time that works for you. If you prefer, you can also call (214 871 3030), email ([email protected]), or submit a contact form and the leasing team will help set it up. Please bring a valid government-issued photo ID when you arrive.

ID, Proof of income or offer letter, credit check and backround check.

Yes

Background check, credit check, no prior evictions, must show proof of income showing 5 times the monthly rent.

Must show 3 times the monthly rent in 3 most recent pay stubs or 3 most recent personal bank statements must show ending balance that can cover the entire lease term or Signed offer letter that shows 3 times the monthly rent paired with 3 most recent bank statements.

All request for reasonable accommodations and modifications can be made directly to the leasing office or upper management.

Application fees, including the amount, refundability, and payment details, are outlined in the Community Cost Guide on the Floor Plans page.

PRICING DETAILS & COSTS

Security deposit details are listed in the Community Cost Guide on the Floor Plans page.

Any one-time or monthly fees (such as administrative or technology fees) are listed in the Community Cost Guide on the Floor Plans page.

None

Water, gas, electricity.

Parking availability and monthly rates are detailed in the Community Cost Guide on the Floor Plans page.

Pet deposits, one-time fees, and monthly pet rent are listed in the Community Cost Guide on the Floor Plans page.

Rent is due on the first- must be paid by the 3rd to avoid late fees. Payment can be made in, check, cashier’s check, money order, credit card, debit card, and through checking account with plaid.

Yes

Move In, Lease Terms

24-48 hours.

Applications can be completed online. Click Apply Now on the website and follow the steps in the application portal. If you need assistance, contact the leasing team directly.

5-13 months.

Photo Id, move in payment, Proof of renters insurance, proof of electricity, freight elevator reservation.

No, but we do worth with companies that do such as Nickson living.

No, we do not.

60 days notice.

No smoking within 15 ft of the property.

AMENITIES

Pool, movie screening room, market, golf simulator, fitness center, bike storage, pet parlor, sky lounge, co working space, and 24 hour concierge.

Lobby and 9th floor amenity level 24hrs, pool closes at 10 pm, sky lounge closes at midnight.

Select amenity spaces may be available to reserve for private events. Availability, reservation procedures, and any associated costs are managed by the on-site team.

Yes, lobby, 9th floor, sky lounge.

Pet spa, grills, package lockers, bike storage, complimentary package returns, golf simulator, movie screening room, market, guest suites.

Yes, we offer a studio, one bed and 2 bed guest suites. fully furnished, Wi-Fi and amenity access, complimentary valet.

Yes, bike storage room with racks.

Yes, we have 7 floors of parking in garage.

We offer valet, unassigned parking for residents and reserved spots/ private garages for an additional monthly cost.

Yes, 6 double sided chargers.

24hrs package pick up, package lockers and overflow package room.

Yes, 24hr concierge.

GUESTS

For guest suite availability, reservation details, and nightly rates, please contact the leasing team directly by phone or email.

No

Guest must valet if they’d like to park on-site with additional fees depending on time parked.

Check in at the concierge desk in the lobby.

ACCESSIBILITY

Yes

Lower peep hole, lower countertops, wheelchair accessible opening under kitchen sink, no tub in accessible units, roll in stand-up shower only, extra space near toilet.

Yes, lobby, elevators, parking garage, pool deck.

Yes, 9th floor and sky lounge are both accessible.

Yes, we offer labled accessible parking spaces.

PETS

Yes

Yes, Rottweiler, Doberman Pinscher, Pit Bull Terrier/Staffordshire Terrier, Chow, Presa Canario, Akita, Alaskan Malamutes, American Bulldog. Wolf-Hybrid, or any mix thereof.

2

Yes

We waive fees with documentation.

2 dog runs, pet parlor.

NEIGHBORHOOD

Victory Park

Dart station 2 min walk away.

Tom thumb, chipotle, jimmy johns, CVS, 7/11.

Yes, Katy trail and klyde warren park.

American airlines center, Perot museum, cinopiles movie theater.

Within 7-15 min drive.

COMMUNITY & RESIDENT EXPERIENCE

Yes, Holiday parties, fitness classes, happy hours, pool parties.

You can submit directly on your resident portal, on the victor app, or by reaching out to the leasing office and we can submit on your behalf.

Yes, W hotel spa, Victory nail lounge.

Yes, co working space and conference rooms.